FAQ
Use + Care for BK Products
How do I wash my Bee's Knees Knee Pads?
Remove pad inserts and strap up the straps. Hand wash in cold water with regular detergent and air dry. If machine washing, remove pad inserts, strap up the straps, and use Washing Bag. Do not put in dryer.
How do I wash my Floorwork Shrug?
Hand wash in cold water with regular detergent and air dry. If machine washing, use Washing Bag. Do not put in dryer.
Ordering + Shipping
Where do you ship?
Bee's Knees is located in the United States and ships domestically only. Shipping rates are calculated at checkout.
Can you deliver my order to The|Bar?
Absolutely! Students at The|Bar Studio in Bellingham, MA can use code BARDELIVERY at checkout and enjoy free delivery to the studio!
When can I expect my product to ship?
I fulfill and ship every order myself, and I do my best to ship every weekday.
Can I track my package?
I ship via USPS, and all orders come with tracking numbers. Check your junk email folder, or double check that you didn’t use an old email address when you ordered.
I didn’t get my package. Can you send me another one?
If your package is marked delivered, but you don’t have it, please speak to your carrier directly. I cannot replace lost or stolen packages.
Returns + Exchanges
I ordered the wrong size. Do you offer returns or exchanges?
Yes! You can exchange or return unused products within 14 days of receipt. You can also check your fit on the Fit Guide page. Contact info@beeskneeskneepads.com to get an authorization. I'm sorry, I don't offer free exchanges or returns.
I wore my knee pads to a class, and they didn’t fit quite right. Can I get new ones?
Unfortunately, I can’t accept returns or exchanges on used products, but I’m happy to help troubleshoot why they might not be working for you. Reach out to info@beeskneeskneepads.com.
Can I return grip aids and skin care products?
Any grip aids or skin care products are final sale and not eligible for return.
Knee Pads + Inserts
Will your knee pads fit me?
Bee’s Knees Knee Pads come in sizes from Small to 3XL, and l offer strap extenders for folks who are in between sizes, are a fluctuating size, or have two different size legs. So yeah, you fit in here! Check out size + fit guide to see for yourself.
How long do your knee pads last?
My first customer, Lucia, bought her Bee’s Knees Knee Pads in 2018 on the first day my online shop opened. She’s used them every week since to teach her floorwork and low flow class. She still has them. You can ask her. DM @boujie_loochie on Instagram.
How well will your pad inserts protect my knees?
All Bee’s Knees Knee Pads are fitted with 9mm inserts. If you have sensitive knees or are a fan of hardstyle, you can opt for 11mm inserts, which are thicker for more protection.
How long do your pad inserts last?
Both the 9mm and 11mm inserts are rated at 100 uses before losing resiliency. So if you average two floorwork sessions per week, your knee pads should last you almost a year! If you train hardstyle, I'd recommend swapping your inserts at 4-6 months.
Wholesaling
Do you wholesale?
At long last, YES! Starting in January 2026, the Bee's Knees Wholesale Program has options for US-based pole studios and online retailers both domestically and overseas! Click here for program details!
How do I set up a wholesale account?
It's easy and fast! Just read the details here and apply through the form at the bottom of the page!
Do you do brand collabs?
Absolutely! While Bee's Knees does not offer white label services, collabs are definitely a thing! If you're interested in doing a Bee's Knees x Your Brand collab, the MOQ is 200 pairs. Get in touch with Bee to talk details!
Becoming an Affiliate
What is the affiliate program?
My affiliate program is designed to reward those folks who shout about Bee's Knees from the rooftops. Affiliates get rewards for sales using their codes and referral links.
Who can become an affiliate?
Anyone who has made a purchase of a Bee's Knees product can become an affiliate, but this program is perfect for pole instructors and performers who find themselves promoting Bee's Knees by accident!
How do I become an affiliate?
It's easy and fast! Just read the details here and apply through the form at the bottom of the page!
