FAQs (non accordion)

I just put my Bee's Knees on for the first time and they feel kind of… stiff.  Is that normal?

Completely. At first wear, it’s normal to be unsure, especially if you are used to regular volleyball knee pads or not wearing knee pads at all. Bee’s Knees Knee Pads are made differently than other knee pads. You know how volleyball knee pads feel pretty good at first, but after two weeks, they get too loose and fall flat?  Bee’s Knees Knee Pads work the opposite way in that you have to break them in.

I recommend wearing them for about 5-10 total hours or two weeks, whichever comes first. Wear them over leggings while you break them in, or remove the pad inserts and run them through the washing machine in a Dirty Magic Bag to soften them up. Just like new heels or your favorite jeans, you gotta break them in! General use, body heat, and sweat make Bee’s Knees your own. 

When will the item I want be in stock?

Bee's Knees Knee Pads are small batch produced, not mass market manufactured. In layman’s terms, that means they are handmade by a very small team of human beings. I source much of the fabric and elastic myself! I order compression mesh from Herman and send it either to Craig at the dye house to have solid colors made or to Kris at the print shop to have patterns dye sublimated, all of which takes months. When all the materials are in, the cut and sew team led by Ramon and Maria gets to work, machine stitching all 8 component parts to make a single pair of Bee’s Knees Knee Pads. Then, Bryan and his daughter ship the almost finished product to me, and I diligently inspect each pair, insert the padding, package them up, update the inventory, and fill the back orders. In short, the item you want will be in stock as fast as is humanly possible.

As soon as I get ship dates from the team, I announce them on each product's page. There's a release calendar in an IG highlight @beesknees_kneepads so you can see what is scheduled to come out and when, but the best thing to do is to get on our email list to be tuned in to new releases!

What if I need to return or exchange my Bee’s Knees?

Bummer, but I get it! I want you to love your Bee's Knees, but if you don't, you can exchange or return them within 14 days of receipt. Contact me, Bee, at info@beeskneeskneepads.com to get an authorization. Note that knee pads must be unused and in good, clean condition.  Please send them back in their original packaging. Sorry, I don't offer free shipping or free returns.

Where is my package?

I ship using USPS and all orders come with tracking numbers. Check your junk email folder, or double check that you didn’t use an old email address when you ordered.

If USPS says they delivered your package but you didn’t get it, you have to speak to your carrier directly. I do everything to make these knee pads a reality except deliver them directly to your mailbox!

I cannot replace lost or stolen packages. If you are concerned about lost or stolen packages, spring for USPS Priority, which allows you to file a claim with USPS in the event of a lost or stolen package.

How do I care for my Bee’s Knees?

To keep the edges from getting unduly frayed, strap up the straps neatly before tossing your BKKPs into your pole bag. The Dirty Magic Bag is great for washing, but it’s also great for storing. The straps are hook and loop, after all, which means they will grab on to everything if you don’t strap those suckers up!

You can wash BKKP’s by hand in cold water with a mild detergent, if you really want to be delicate, but they can handle going through the washing machine as long as they are in a Dirty Magic Bag. Remove the pad inserts and strap up the straps. Do NOT run them through the dryer, as they can shrink and ruin the fit.

If your BKKP’s need a refresh, the pad inserts come out. Replace them with Lightweight, Middleweight, or Heavyweight inserts, depending on your preference. Double up the padding if you want! Replacing the pad inserts is like getting new tires for your car; it’s a whole new ride.

How long can I expect my Bee’s Knees to last?

The shelf life of a Bee’s Knees Knee Pads, with the right use and care, is measured in years. You might want another pair in a different color or pattern before then, and that’s fine with me! I am a pole instructor who teaches 6 classes per week, and I have had two pairs of BKKP Original Black Hearts in four years. Pole instructor and BKKP loyalist Lucia was the shop’s very first online customer back in October 2018. She still teaches in the same pair every Friday night.

That said, some wear and tear is going to happen, especially if you are a floorwork fiend. After two years, they might not look pretty, but they’ll be there for you, slide after slide and kip after kip.

Why do Bee’s Knees cost more than other knee pads?

Bee’s Knees Knee Pads are small batch produced right here in the USA, which means the people who make them are paid fairly. In addition, they sport a lot of features. In general, the more features a product has, the higher its value. A volleyball knee pad is inexpensive because it’s essentially a sock with the foot cut off and no specific value-add features. Bee’s Knees have 9 component parts and several features—hook and loop straps, removable pad inserts, four standard sizes, five skin shades, gripper elastic on the inside to minimize slipping, and an open back design. All of these parts and features add to the cost, but they also contribute to the thoughtful design.

Are you going to make grippy knee pads?

I already do! The grip is your skin. I know I know, you meant like, “Why don’t you put silicone grip dots or vinyl on them?” The open back design allows for your own skin to grip the pole when doing standard moves like leg hangs and the like. Then, when you need more grip, just strip them off and ride the chrome. I like to strip them off in the air mid combo; it’s a real show stopper!

Are Bee's Knees latex free?

We sometimes use deadstock elastic from larger apparel companies, so our gripper elastics come from different sources. Some are not latex free, so rather than guessing which ones are which, I just err on the side of caution and say BKKPs are not latex free.

What can I recycle?

The clear bag your Bee's Knees came in is made of polypropylene, which is safe to recycle. You can recycle any paper, including the card insert, but I'd keep that because it has use and care instructions on the back! More information about the foam inserts to come.

Can you make me a custom pair of knee pads?

No. Bee’s Knees are produced in small batches in quantities anywhere from 40 to 80 pairs. A single pair of custom knee pads is cost prohibitive.

If I order an in stock item with a back ordered item, will you ship them separately?

If you pay for shipping once, I ship once, when all items are in stock. If you want in stock items shipped right away, order them separately.

How thick are your pad inserts?

All the pad insert options are the same thickness: 3/8" but each varies in density. The Lightweight inserts break in the quickest, but need to be replaced more often. The Heavyweight inserts last the longest, but take longer to break in.  The Middleweight inserts, BKKP's Goldilocks offering, are right in between and come standard with every pair of knee pads you order.

I joked once that the Lightweights are like a pantiliner, the Middleweights are like a tampon, and the Heavyweights are like a big ol’ Kotex for your heavy flow days. If you’re laughing and you’re like, “Weird, but very helpful!” I’m very glad you found this shop; you’re my kind of people.

Do you wholesale?

Books, yes! Knee pads, no. I don’t have the margin or the production capability. See all of the above for the full story! If you're interested in adding The Pole Instructor Planbook or The Ultimate Pole Goal Notebook to your studio's retail space, the minimum order quantity is 10. Email me at info@beeskneeskneepads.com for a quote!

Do you ship to my country?

I only ship within the United States and to Canada. I tried shipping to the UK and Australia, but high shipping costs made exchanges and returns nearly impossible, and some customers got hit with customs fees, all of which are beyond my control. I have no plans to open shipping to any other countries.

Do you have a distributor in my country?

Nope. The answers to the two previous questions should explain why! I'm just not that type of business. If you have a friend in the US who wants to order them and forward them to you, I admire your creativity.